On Point Mind & Movement – Privacy Policy
Purpose On Point Mind & Movement (“OPMM”) is committed to protecting your privacy and personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Collection of Personal Information We may collect personal information including but not limited to:
Full name, contact details, and date of birth;
Emergency contact information;
Mental and physical health history;
Details provided through forms, email communication, or session interactions.
3. Use of Personal Information Your personal information is used to: • Deliver psychotherapy and coaching services;
Schedule and manage appointments;
Improve service quality and tailor support;
Comply with legal obligations or respond to lawful requests.
Disclosure of Personal Information We do not share your information with third parties unless:
You have provided written consent;
It is required by law or to prevent serious harm;
It is necessary for service-related purposes (e.g., referral or collaborative care, with your consent).
Data Storage and Security We take all reasonable steps to securely store your personal information and protect it from unauthorised access, modification, or disclosure. Information is stored on encrypted devices or secure platforms, accessible only by authorised personnel.
Access and Correction You may request access to the personal information we hold about you or request correction of any inaccuracies. Please contact us at gday@onpointmindandmovement.com.
Anonymity and Pseudonymity You have the option to engage with us anonymously or using a pseudonym, unless it is impracticable for us to provide services in this manner or required by law to verify your identity.
Research and Data Use OPMM may collect de-identified and aggregated data for future research purposes. This data is used to analyse trends, improve service offerings, and contribute to broader understanding in the fields of mental health and personal development. All data used for research will be anonymised to ensure individual privacy is maintained. No personal or identifying information will be disclosed or published without explicit consent.
Complaints If you have concerns about the way your information is handled, please contact us. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Policy Updates This policy may be updated from time to time. The latest version will always be available on our website.
Business Information:
On Point Mind & Movement is a registered business operated by Gabrielle-Beth Volovsky ABN: 35 436 632 464
Email: gday@onpointmindandmovement.com
Location: Brisbane, Queensland
Last updated: 31 March 2025